Legal Information

Privacy Policy

Effective Date: August 7, 2026

At , we are committed to protecting your personal information and respecting your privacy. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit our website or purchase our floral arrangements and products in New Zealand.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Identification Data: Name, email address, phone number, delivery address, and payment information when you place an order or contact us.
  • Order Details: Recipient names, custom floral notes, delivery schedules, and purchase history.
  • Technical Data: IP address, browser type, device information, and browsing patterns collected automatically through cookies and log files.

2. How We Use Your Information

Your personal data is used solely for legitimate business purposes, including:

  • Processing, handcrafting, and delivering your flower orders efficiently.
  • Communicating order status, updates, and customer support responses.
  • Improving our website, product selections, and overall service experience.
  • Complying with applicable legal obligations in New Zealand.

3. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We do not sell or rent your personal information to third parties.

4. Your Rights

You have the right to access, update, or request the deletion of your personal information held by us at any time. If you wish to exercise any of these rights, please contact our team using the details below.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

  • Email: info@novariquewhiteworks.com
  • Phone: +64 21 123 4567